Set what your team can approve.
Control what each person can see and do across the system, so your senior team can take on approvals and sign-offs while you keep oversight. Work stops waiting on you, and you stop being the bottleneck.
Know your stock and what it's worth.
Keep a list of the materials you use. See how much you have and what it's worth across the store room/warehouse and vans, in real time. Bundle the items you use often for faster quoting. When your team uses materials on a job, they come off stock automatically, so your numbers stay right without anyone counting.
Track what you've installed, service it later.
Every time your team installs something, the geyser, the DB board, the alarm, the aircon, ServCraft saves it against that customer. Go back and you know exactly what you fitted and when, so servicing, maintenance and repeat work are easy to line up. One job becomes a repeat customer.
Run multiple branches from one system.
Running more than one branch? Separate users and permissions by branch, each with its own email templates, bank details and main warehouse, while sharing one customer list and one accounting connection across the business.
Keep customers updated automatically.
Set up automatic emails and SMSs for the moments that repeat, quote sent, job started, job completed, invoice issued, so customers stay informed at every stage without your team sending the same messages by hand.
See where the business stands.
Get a real-time view of what's happening across jobs, teams and branches, so you can see how the business is doing without asking anyone or adding it up yourself.
Your books, always up to date.
ServCraft connects with Sage, Xero and QuickBooks, so invoices and payments flow straight into your accounting software, no double-capturing and no manual exports. Your accountant gets what they need without you lifting a finger.
