Make life easier for you, your teams and your customers
ServCraft gives you full visibility and control as you move through each stage of a job from the moment a customer reaches out to the moment they pay
Take control of your business
Jobs
Quickly turn a lead or quote into a job, or book a new job on the move. Link customer and address information with inventory, assets and notes to give you and your team a clear picture of what needs to be done.
Scheduling
Flexible scheduling gets your team to the right place at the right time, with the details they need to do the job.
Forms
Build custom forms and checklists to deliver consistent service, then share it with your customers when you’re done.
Accounting integration
Our two way accounting sync will keep your customer, invoice, and payment information accurate between ServCraft and your accounting software. Works with Sage One, Xero and Quickbooks online.
Mobile app
ServCraft’s mobile app is designed for you and your team to simply pick up and go. Run your day-to-day operations from anywhere. Navigate loadshedding, down towers or no data with our offline functionality.
Reports
With a growing range of built-in reports, get insight into how your business is performing.
Win more business and get paid faster
Queries
Capture, manage and convert leads into quotes and jobs faster.
Quotes and follow ups
Win work faster with professional and customizable templates, signature approvals, and automatic follow-ups to customers about outstanding quotes.
Invoices and follow ups
Get paid faster with seamless invoicing, automated follow-ups to remind customers their invoice is due, and an easy, one-click option to pay by credit card online.
Happier Customers
Customer Manager
Keep track of customer details whether you’re at the office or out in the field.
Customer notifications
Customize and automate notifications to keep your customers in the loop at key points before, during, and after the work.
Feedback
Discover how your customers experienced you and your team in real time with automated feedback requests sent after every job.