Customer centric system from managing your customer database.Track customer history for all repairs,queries,warranties etc.
Configurable Job Card process to manage inbound and outbound services and repairs. System generated Job Cards for clients and technicians. Automated customer notification through the process.
Give your technicians access to our mobile view. Take pictures on site. Record Job fault and get customer signatures.
Load, allocate and track customer queries. Assign to relevant employees with automated notifications.
Create quotes that link to other modules such as Job Cards,Query etc. Email and SMS quotes direct from the system and recieve replies back into the system via SMS replies and website link.
Manage and keep track of Collections and Deliveries. Print driver schedules and proof of delivery sign off sheet.
Assign jobs to contractors or suppliers with automated notifications. Contractor portal for contractors and suppliers to interact with the system, including job history, uploading of invoices and recording of comments.
Various reports for all the modules to assist in the management of day to day operations.
Automated SMS and Email notifications to customers, contractors as well as employees. Customisable templates for sending messages.
Track customer purchases sold with serial numbers to ensure warranties are correct. Automated service notification based on time.